In order to properly manage and administer the warranty on many of the equipment models we represent, it must first be determined that the equipment has been installed properly and that the use of the equipment has been performed by trained personnel in accordance with the terms of the warranty.
Once it has been established that all due diligence has been performed in the ownership and operation of the equipment we can begin to identify the issues related to why the equipment is not performing properly. In a situation where your operation is suffering from lack of production due to all equipment not working properly, we will make good on the warranty issue and have it checked out immediately by qualified technicians. If the technical issues cannot be quickly remedied then we will expedite a new piece equipment from the manufacturer on your behalf. We are very proud of our track record regarding problem resolution and your situation will be dealt with promptly.
PROTECT YOUR INVESTMENT
If you currently own a Welbilt brand (Cleveland, Convotherm, Delfield, Lincoln, Merco, and Merrychef) piece of equipment, click here to register your warranty now. It only takes a few minutes. You will need to have your serial number handy.
For warranty registration for Frymaster, click here
For warranty registration for Kolpak, click here