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Installation Support

Most Welbilt brands come with a standard Factory Authorized start-up. After the installation is completed, a Field Rep will schedule a demonstration of proper use, care, maintenance and operation of the equipment. An Authorized Service Agency (ASA) will make sure the equipment is not only installed to the manufacturer’s specifications but also achieves its peak performance and minimizes the operator’s downtime as a result of a faulty install. In addition, following the proper installation guidelines ensures that equipment is warranty and third-party agency compliance, thereby contributing to food safety, employee safety, peak performance and energy efficiency.

Types Of Installation

For any operator, proper installation and performance verification is important as the final step for ensuring optimal equipment performance. There are four types of installation:

  • • Put In Place—This type of installation is described as simply uncrating a piece of equipment and putting it in place. There are no connections made and no performance testing done.
  • • Pure Install—A pure installation involves connecting the piece of equipment to gas, electric, and water lines on-site. This includes making sure it’s wired and plumbed, but not turning on the equipment or testing for performance issues.
  • • Startup—This process includes technical performance testing of the equipment (i.e., turning it on, making adjustments and running through paces) to make sure it operates to specification.
  • • Demo—The final step is an actual demonstration and training on how to operate the equipment or suite of equipment by a manufacturer’s representative or an ASA.

There are many benefits in having a factory ASA install your new equipment. When a piece of equipment is installed by an ASA, the agent takes full ownership of the installation being professional and in accordance with the manufacturer’s instructions. Once the installation is complete according to manufacturer’s specifications, the ASA can create a record of that equipment, ensure they have adequate parts in stock to repair the equipment and make recommendations regarding planned maintenance, cleaning, and proper care.

If the equipment is installed and cared for properly, it will be much more likely to perform as specified, with reduced repair expenses throughout its lifecycle. The ultimate goal of any maintenance and installation program is to avoid downtime and maximize efficiency and proper functioning. The benefits are many, including peace of mind, but the bottom line is that proper maintenance, service and installation will help operators maximize profits.