Much of the success we have attained over the years has come from the solid business foundations that we have created with our manufacturers and factories. We have earned a solid reputation as a straight-shooting organization that always puts the customer first and is quick to resolve any issues that affect the business relationship. As a direct factory representative, we can pass these benefits along to our customers as well.
Firstly, we know who to call at the factory level to request information, quick delivery, design modifications and lead times. Our long-standing factory relationships benefit our customers in other ways, like having a direct line to the shop where your equipment is being manufactured. When possible, we are able to expedite orders due to the relationships built with the Factories over the years. They've known us for years and we work very well together. This high level of communication and efficiency is what FER has spent years developing and it's what we're proud to offer you.